Bloomberg Associates’ Digital City Tools report highlights the innovative ways city governments around the world are using technology to overcome challenges and drive progress. It is part of an information exchange among twenty-two global cities about the digital technologies they use, how they are implementing them and their impact. By connecting cities and sharing information, Bloomberg Associates is working toward the goal of facilitating peer-to-peer learning and fostering collaboration.
Bloomberg Associates interviewed 22 cities across the world to understand the digital tools cities are using, identify roles and responsibilities of digital municipal leaders, and share information among participating cities to facilitate peer-to-peer learning and foster collaboration.
- Kansas City
- New York
- San Francisco
- Tel Aviv
Rapid technological progress is changing the way cities are managed
While an abundance of digital tools are available to city governments, the Bloomberg Associates team focused on learning more about eight key digital tools most frequently used to engage residents or whose use is rapidly expanding.
Email marketing and newsletters
Non-emergency reporting platforms
Online chat support
Social media management tools
Social media platforms
Website content management systems
Bloomberg Associates plans to expand this research and continue these important conversations with municipal digital leaders in the future. If you are a municipal digital leader and would like to be involved, we would love to hear from you.
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